Support

The team is made up of highly qualified engineers and IT experts who are capable of comprehending customers' needs and solving their problems regardless of their difficulty.

We have the expertise to understand the application and the commitment to ensure that the service we provide is prompt, courteous and efficient from the initial information request to whatever technical support is required after our products were purchased.

We constantly provide training for our technical support staff, ensuring that they are adequately equipped to deal with your problems. We aim to resolve all your problems within 48 hours, even sending our support experts for on-site problem troubleshooting and problem resolution.

Our support staff is available to answer your questions and problems, every working day from 9:00 - 16:30 UK time.

Phone: +44 (0) 208 797 57 61
Fax: +44 (0) 208 797 57 62
E-mail: support@Instruments-Equipment.co.uk